Support & Maintenance
LightStream’s Business Advisory group supports business with their broad strategies and objectives. The group consists of senior domain experts who can help define & clarify the core business goals and recommend KPIs to track these goals. Let our senior advisors help focus your business plans with clear goals and measurements.
Successfully implementing a new system of requires a solid plan, an experienced technical team, and change management. LightStream has years of experience in integrating various technical products and components to create robust business technology solutions. We cover all areas of integration from infrastructure and capacity planning through project development to final end user support. Our team is recognized for commitment & has successful delivered 100s of projects. Every project will encounter challenges and our team knows how to pragmatically work through issues and manage the project delivery. As a result, we work with our clients for years and continuously support their business through a cycle of development and user support. Let us snap the pieces together for you.
LightStream’s managed services team can integrate with your team to enhance your core team’s capacity. We can provide managed services either at your office, off-site in our office, or remotely. Remote managed services is typically the most cost effective and can pass significant saving on to the client by shifting work out of expensive geographies. and If you are looking to offload specific IT tasks, need to enhance your core team, or just reduce staff cost, call us today to discuss managed services options.
SERVICE & MAINTENANCE
LightStream’s dedicated technical support team will keep your mission critical systems running 24×7. Our integrated maintenance and flexible support plans are designed to prevent troubles and resolve any issues quickly. Depending on your requirements, we can take full ownership of the system or just support your internal team with escalations and critical issues. We are here to support your IT team & user community.